GLW Headset Support

Get started with your GLW headset, learn how it works, and make the most of every PBM session. Choose a topic below to begin.

What can we help you with?

What GLW is and how a typical session works.

Set up your account, app, and headset for the first time.

What happens when you press Start in the app.

Power, connection, LED signals, repositioning, cleaning, and troubleshooting.

Browse, start, and enjoy Activities during or after PBM sessions.

See examples of the calming, engaging Activities available in GLW.