Privacy Policy

Information Collection and Use

Granted Light Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

SMS/Text Messaging Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

When you opt-in to receive SMS messages from us:

• You consent to receiving SMS messages from Granted Light Wellness
• Message and data rates may apply based on your mobile carrier's plan
• Message frequency will vary depending on your service schedule and program
• You can reply HELP at any time to get more assistance
• You can reply STOP at any time to opt-out of receiving messages

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when scheduling sessions or creating an account
• Wellness Assessment Data: Self-assessment responses and session history tracked through our secure portal
• Usage Information: Information about how you interact with our website and services

How We Use Your Information

We use the information we collect to:

• Provide and manage our wellness services
• Schedule and coordinate your sessions
• Track your wellness journey and session history
• Communicate with you about appointments, updates, and service information
• Send SMS notifications if you have opted in
• Improve our services and customer experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted service providers who assist in operating our website and services, under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your session data and assessments are stored in secure, encrypted systems.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to your information
• Opt-out of SMS messages by replying STOP
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Granted Light Wellness
Email: sales@grantedlight.care